Services for the Chambers of Commerce

The Chambers of Commerce infrastructure

InfoCamere, as the Italian Chambers of Commerce in-house digital innovation company, plays a key role in assisting the chambers of commerce system in the job of facilitating relations between businesses and the Public Administration. The activities it develops for its partners vary according to needs and evolutions in the regulations supporting businesses and the local economy. InfoCamere also provides solutions and platforms that are able to increase the efficiency and simplify the Chambers of Commerce internal organisational processes, thanks also to new technologies that facilitate the work of chamber of commerce resources. Through a solid, widespread technological infrastructure, based on security, extreme reliability and continuity of supply, it provides back-office services on which to build the digital relationship with businesses and the local area and with which at the same time to streamline accounting operations, management of human resources and operations relating to the administrative transparency requirements of offices in the country.

To simplify the digital interaction between businesses and the Chambers of Commerce, InfoCamere develops and manages safe and intuitive web platforms that allow business computerised case files to be received, reports, deeds and on-line certificates to be issued, while guaranteeing the legal validity of the documents and simplifying electronic signing processes. In many areas, it also guarantees communications to businesses, managing the Chambers of Commerce contact center and structuring their web sites with IA solutions (e.g.: chat bots and voice bots) for level one assistance.

Statistics and data analysis

By providing support to the Chambers of Commerce, InfoCamere takes on a key role in the collection, analysis and presentation of significant information for the reading of local and national economic dynamics.

The data collected by InfoCamere on a daily basis, using technologically advanced tools, are actually the official source from which the state of digital transformation in Italy is assessed and the reference point for the Public Administration when making coherent decisions.

InfoCamere also provides the Chambers of Commerce and the Public Administration with interactive reports and customised dashboards, facilitating the understanding and interpretation of complex data. In this way it helps to promote a decision-making culture based on data and provides the tools necessary to support economic development and sustainable growth of the local area.

Training and consultancy

To support the Chambers of Commerce in the development of skills in the field of information technology, InfoCamere provides technical consultancy for the adoption and integration of digital solutions: from assessment of the specific needs of the Chambers of Commerce, to design of information technology systems, all the way to training of the staff involved in use of the new technologies.

It also provides a contribution to development of a digital culture, supplying training courses and, as a reference point for technical and regulatory assistance for businesses, ranging from the most modern technology to on-site consultation.

As a reference point for technical and regulatory assistance for businesses, InfoCamere also provides a contribution to development of a digital culture, supplying training courses that range from the most modern technology to on-site consultation.